Refund & Cancellation Policy
Welcome to REFAHAD FINE LEATHERS PRIVATE LIMITED! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our platform, you agree to comply with and be bound by these terms. If you disagree with any part of these terms, please refrain from using our website.
1. General Terms
- The content on this website is for general information purposes only and is subject to change without notice.
- We do not guarantee the accuracy, completeness, or suitability of the information and materials provided.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.
2. Eligibility
By using our services, you confirm that you are at least 18 years old or have obtained parental/guardian consent to use our platform.
3. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of REFAHAD FINE LEATHERS PRIVATE LIMITED Unauthorized use, reproduction, or distribution of our intellectual property is prohibited.
4. User Conduct
- You agree not to use our website for any unlawful or fraudulent purpose.
- You must not attempt to gain unauthorized access to any part of our website or servers.
- We reserve the right to terminate your access if you violate these terms.
5. Payment and Pricing
- All prices listed on our website are subject to change without prior notice.
- We strive to ensure accurate pricing; however, errors may occur. In such cases, we reserve the right to cancel or correct your order.
6. Shipping and Delivery
- Delivery times are estimates and may vary due to unforeseen circumstances.
- We are not responsible for delays caused by third-party delivery services.
7. Returns, Refunds, and Cancellations
We aim to provide a seamless shopping experience. However, if you are not satisfied with your purchase, the following terms apply:
- Returns: Items may be returned within 7 days of delivery, provided they are in their original condition, unused, and with all packaging and tags intact. Certain items, such as personalized products, may not be eligible for return.
- Refunds: Refunds will be processed after the returned item is inspected and approved. The refund amount will be credited to your original payment method within 7-10 business days.
- Cancellations: Orders can be canceled before they are shipped. If you wish to cancel your order, please contact our customer support team as soon as possible. If the order has already been shipped, it will be treated as a return.
- We reserve the right to refuse returns or refunds for items that do not meet the above conditions.
8. Limitation of Liability
REFAHAD FINE LEATHERS PRIVATE LIMITED shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.
10. Privacy Policy
We value your privacy and are committed to protecting your personal information. For more details, please review our Privacy Policy.
11. Changes to Terms
We reserve the right to update these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.
12. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in New Delhi.
Contact Us
If you have any questions about these terms, please contact us:
- Address: Shop No. 126, Signature Global Andour Height, Singam -71, Signature Tower, Secto 71, Gurugram, Haryana, 122101
- Email: rafahadfineleathers@gmail.com
- Phone: +91-9266719926